Shipping and Refund Policy

OTHER TERMS AND AGREEMENTS

BMNT Vapor Co. (hereafter “BMNT Vapor”), doing business as Venice Vapor Lab, may post additional terms of use and/or terms of a sale, including but not limited to refund policies and payment information, on its website and/or at a point of sale. Such terms are incorporated herein and fully enforceable.

REFUND POLICIES

The following products are final sale, and therefore returns will not be accepted: e-liquids, tanks, and atomizers. Returns on defective devices must be made within 7 days by mail. You are responsible for shipping costs of returned items. If the item is found to be defective by BMNT, BMNT will refund the shipping costs.

SHIPPING POLICIES

Orders will be processed within 24 hours of your initial order DURING NORMAL BUSINESS HOURS M-F 10am-5pm. Orders will be shipped within 48 hours of your initial order. Occasionally, processing and shipping times will vary.

Shipping and Handling Costs:

  • Small Domestic Orders: $9.99
  • Medium Domestic Orders: $14.99
  • Large Domestic Orders: $19.99
  • International Orders: $49.99
  • Overnight Delivery for Domestic Orders: $44.99 (per box)

*Order sizes are in accordance with USPS flat rate shipping service. Size of order depends on volume and what size box it requires. It is within our sole discretion to determine the appropriate box and order size.

CUSTOMS, DUTIES, AND TAXES

Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches its destination. These fees can be substantial and they can exceed the actual value of the item itself. Additional charges for customs clearance must be borne by the recipient; unfortunately we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; its best to contact your local customs office for further information BEFORE placing any orders. When customs clearance procedures are required, it can cause LONG delays beyond our original delivery estimates.