Shipping & Refund Policy
OTHER TERMS AND AGREEMENTS
The following products are final sale, and therefore returns will not be accepted: e-liquids, tanks, and atomizers. Returns on defective devices must be made within 7 days by mail. You are responsible for shipping costs of returned items. If the item is found to be defective by BMNT, BMNT will refund the shipping costs.
Orders will be processed within 24 hours of your initial order DURING NORMAL BUSINESS HOURS M-F 10am-5pm. Orders will be shipped within 48 hours of your initial purchase. Occasionally, processing and shipping times will vary, though to ensure your order is shipped on time please include a telephone number as well as an email address where we can reach you.
Shipping and Handling Costs:
- Small Domestic Orders: $9.99
- Medium Domestic Orders: $14.99
- Large Domestic Orders: $19.99
- International Orders: $49.99
- Overnight Delivery for Domestic Orders: $44.99 (per box)
*Order sizes are in accordance with USPS flat rate shipping service. Size of order depends on volume and what size box it requires. It is within our sole discretion to determine the appropriate box and order size.
CUSTOMS, DUTIES, AND TAXES
Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches its destination. These fees can be substantial and they can exceed the actual value of the item itself. Additional charges for customs clearance must be borne by the recipient; unfortunately we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; its best to contact your local customs office for further information BEFORE placing any orders. When customs clearance procedures are required, it can cause LONG delays beyond our original delivery estimates.